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Membership Benefits

An itSMF USA membership shows you’re serious about Service Management, your career, and about benefiting your customers.


Membership is available for named individuals and is not transferable.








  • Free access to participate in an engaging local community group of peers dedicated to service management
  • Free access to participate in our communities of interest that hold events, training and round-tables promoting learning and idea exchanges in our industry. You'll learn from experts and from one another on specific initiatives or industry vertical applications.



  • Free access to educational papers and articles on the latest Service Management issues from leading IT industry experts
  • Free access to a variety of webinars and online discussions, available on-demand after they air
  • Full access to itSMF USA website
  • Access to articles on the practical aspects of presentations
  • Access to white papers
  • Access to Employment opportunities
  • Participate in Speakers Bureau
  • Provide your feedback via surveys and polls
  • Discount rates for itSMF USA Fusion annual conference and other expositions
  • Opportunities to network with your peers and keep current in your specialty
  • Reduced registration fees for some certification courses from participating training vendors
  • Get access to industry research·  Get near-term future insights to help you with today’s Service Management challenges from major industry analysts
  • Free quarterly magazine and periodic newsletters and bulletins



  • Take advantage of our career services to help you find the job you want
  • Attend presentations and panels
  • Free access to past Fusion Conference presentations
  • Expand your skills and talents as a Chapter or LIG Volunteer
  • Contribute to projects related to improving best practices
  • Improve your professional profile and presentation skills by contributing papers and articles to local, regional and national functions


Membership with itSMF USA shows employers:

  • You are serious about your profession
  • That you dedicate personal time to continuously developing your knowledge, network and access to solutions
  • You have a strong network domestically and internationally
  • You are dedicated to furthering the profession of Service Management