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ITIL 4 Book Membership Promotion

 

Offer EXTENDED to August 31, 2020. Promotion available for Individual Membership only (regularly $189.00 annually).  Valid for both first time members and renewals.

 

 

Ready to Join or Renew?

  1. Click here to register as a New Member. 
    - Are you an expired member? Sign in and then click here to renew.
    - Are you currently a member, don't know your status, or don't remember your login?  Email Diana at igservices@itsmfusa.org directly for assistance.

  2. We'll reach out within 1 business day and send you a link to download your choice of ITIL 4 Book.

  3. If you have any questions about the renewal process or want to provide feedback regarding your experience, reach out to Diana Mahmoud, Membership Specialist, at igservices@itsmfusa.org.

This offer is available for the Annual Individual Memberships ($189.00 annually).

  

Book Choices (a PDF Download**) 

 

ITIL Foundation, ITIL 4 edition


The first step on the ITIL 4 pathway provides IT professionals with an understanding of the ITIL 4 framework and its practical application to the modern digital world while serving as expert reference guidance for solving day-to-day problems. 

 

ITIL 4 Managing Professional - Create, Deliver and Support 


Ideal guidance for IT professionals who manage the operation of IT-enabled digital products and services or end to end delivery. This book helps you understand the Create, Deliver and Support module towards Managing Professional, as well as provide daily expert reference guidance for day-to-day problems.

 

ITIL 4 Managing Professional - Drive Stakeholder Value 


Ideal guidance for IT professionals who are focused on the customer journey and experience, or responsible for external relationships. This book helps you understand the Drive Stakeholder Value module towards Managing Professional, as well as provide daily expert reference guidance for day-to-day problems.


 

ITIL 4 Managing Professional - High-Velocity IT 


Ideal guidance for IT professionals who are working in digital transformation projects and towards high velocity environments. This book helps you understand the High-velocity IT module towards Managing Professional, as well as provide daily expert reference guidance for day-to-day problems.

 

 ITIL 4 Managing Professional - Direct, Plan and Improve 


Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organization. This book helps you understand the Direct, Plan and Improve module towards Managing Professional, as well as provide daily expert reference guidance for day-to-day problems.

 

 

 

 

**PDF Downloads are protected by Digital Rights Management (DRM) and can only be opened with Adobe Digital Editions. What is a PDF Digital Download? How does it work? Check out these FAQs.


 

 

Frequently Asked Questions

 

PDF Questions

 

Q. What software is required for my PDF digital download?

 

Because of copyright protection, you'll need Adobe Digital Editions to download your PDF.  We'll provide instructions along with the PDF link.

 

Q. Can I access my PDF on more than one device?


Adobe Digital Editions can be authorized six times by a single Adobe ID. It is therefore possible to open a protected PDF on up to six different devices by authorizing the software on each device with the same Adobe ID.

 

Q. Are there restrictions for copying or printing?


PDFs are encrypted and will not allow copying, cutting or pasting. Unless otherwise stated the file may only be printed once. Some PDFs contain pages in landscape and portrait. To ensure these print correctly check that 'Auto-rotate and Centre' (if available) is selected on the Page Handling options of your printer settings.

 

 

Membership Questions

 

Q: My membership doesn't renew this month. Can I still take advantage of this promotion?

 

A. Yes! You can renew early. We'll add the additional 12 months to the end of your current expiration date.

 

Q:  I'm not sure if I was a member in the past.  Can I check?

 

A. Yes!  Reach out to Diana Mahmoud, Membership Specialist, at igservices@itsmfusa.org with any questions about your membership status.

 

Q. My email has changed since I was a member? How can I update it?

 

A. Click here and send us your new email address.

 

Q. I can't log in because it says the Master Account has expired. What can I do?

 

A. Reach out to Diana Mahmoud, Membership Specialist, at igservices@itsmfusa.org with any questions about your membership status.

 

 

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