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itSMF USA is Proud to Announce FUSION 18 Award Finalists for Next Generation Service Mgmt Awards

Tuesday, August 28, 2018   (0 Comments)
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HOUSTON (August 28, 2018) – itSMF USA and our FUSION 18 Awards Sponsor, AXELOS, are proud to announce the itSMF USA FUSION 18 Award Finalists for each of our Next Generation Service Management Award.


Service Management in Action Award Winner - sponsored by AXELOS
Service Corporation International (SCI) for their work on People, Processes and Technology Help Service Corporation International (SCI) Weather Two Major Hurricanes.


itSMF Contributor of the Year Award Finalists
David Bettwy - LA LIG
Bob Grinsell – Minnesota LIG


itSMF Community Excellence Award Finalists

Continuous Improvement COI – Sarah Mason, Manager
Dallas-Ft. Worth - Mike Caruso, President
Problem Management COI – John Clipp, Manager


“I want to congratulate the finalists for this year’s awards and the outstanding service management work that they have achieved for their organizations and for their commitment to the Service Management Community. Finally, a big thanks to all of those who took time to nominate the awards finalists; without you these awards would not be possible,” said David Nottingham, Director of Awards Program, itSMF USA.


Please help congratulate these who have been selected as our Award Finalists for the 2018 itSMF USA Next Generation Service Management Awards. We look forward to seeing you at FUSION 18, September 30 – October 3, 2018 at the Hyatt Regency St. Louis at the Arch—St. Louis, Missouri to find out who will be selected as this year’s Award Winners. Learn more at:


About itSMF USA


itSMF USA, a chapter of itSMF International, is the independent professional organization and forum for IT Service Management professionals in the US. A not-for-profit organization, itSMF is a prominent player in the ongoing development and promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States. This network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for individuals and organizations to connect, learn and grow. For more information, visit



AXELOS is a joint venture company co-owned by the UK Government’s Cabinet Office and Capita plc. It is responsible for developing, enhancing and promoting a number of best practice methodologies used globally by professionals working primarily in project, programme and portfolio management, IT service management and cyber resilience. The methodologies, including ITIL®, PRINCE2®, MSP® and the new collection of cyber resilience best practice products, RESILIA®, are adopted in more than 150 countries to improve employees’ skills, knowledge and competence in order to make both individuals and organizations work more effectively.
For more information, visit