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itSMF / HDI MN Event September 16 2014

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Presentations for September 16 2014 itSMF / HDI MN Event
Item Name Posted By Date Posted
Problem Management: BCBS Store PPTX (15.74 MB)  more ] G. Ledo 3/21/2019
Trials and Tribulations of Configuration PDF 11-18 PDF (232.47 KB) D. Huddleston 12/3/2018
Trials of Configuration Mgmt 11-18 PPTX (4.13 MB) D. Huddleston 12/3/2018
DevOps and ITSM June 7 PDF (193.58 KB)  more ] D. Huddleston 6/22/2018
Minnesota LIG Metrics and Reporting PPTX (4.01 MB)  more ] D. Huddleston 3/21/2018

2015 MN LIG Conference and Vendor Fair

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Presentations from the Process Improvement Conference and Vendor Fair held May 5, 2015

Keynote Speakers: Automic, BMC, Fruition Partners
Session Speakers: BMC, Cloud Sherpas, Servicenow, Occam Group, CA, Stratacom
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ITSMF - MN LIG - April 12, 2017

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Security, ITSM & IoT presentation.
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itSMF - MN LIG - March 16, 2016 Event

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MN LIG March 16 Presentation PDF (1.82 MB) J. McGillicuddy 4/4/2016

itSMF - MN LIG - March 16, 2017

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adding meeting notes for this event
Item Name Posted By Date Posted
MN LIG March 16 Meeting Notes DOCX (135.85 KB)  more ] J. Mcgillicuddy 3/23/2017

itSMF - MN LIG - May 20, 2017

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Presentations from May IT Summit event.
Item Name Posted By Date Posted
ServiceNow Presentation PDF (13.61 MB)  more ] J. Mcgillicuddy 6/24/2017

itSMF - MN LIG - May 2016 Vendor Event

Item Name Posted By Date Posted
Blazing Presentation PDF (1.55 MB) J. McGillicuddy 5/18/2016

itSMF - MN LIG - November 16, 2016 Event

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Presentations from the November 16th event held at Normandale Community College.
Item Name Posted By Date Posted
CustSat and Continual Improvement PPTX (5.95 MB) J. Mcgillicuddy 11/22/2016
IT4IT PPTX (7.9 MB) J. Mcgillicuddy 11/22/2016

itSMF - MN LIG - November 2017

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Meeting notes from November 16 meeting
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itSMF - MN LIG - September 14, 2016 Event

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Meeting notes from the Panel discussion on DevOps.
Item Name Posted By Date Posted
DevOps Meeting Notes PDF (154.03 KB)  more ] J. McGillicuddy 9/21/2016

itSMF - MN LIG - September 20 2017

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Cyber-Security Notes
Item Name Posted By Date Posted
Cyber Security Event Notes PDF (272.92 KB)  more ] J. Mcgillicuddy 9/22/2017

itSMF MN LIG Event March 12, 2015

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Presentations from March 12 meeting.
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itSMF MN LIG Nov 17 Presentation

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Presentation on TOGAF and ITSM
Item Name Posted By Date Posted
From Zero to Hero PPTX (2.54 MB) J. McGillicuddy 11/23/2015
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