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Local Interest Groups: Ohio - Ohio Valley
Communications Chair
James Saunders
Secretary
Erma Fritsche
VP
Kent Norton


WELCOME ITSM PROFESSIONALS!
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Join us for a highly interactive event where we will explore the drivers for DevOps (automation and speed) and how organizations are accelerating and modernizing ITSM processes in support of DevOps.

 

Lunch provided!

 

International speaker and entrepreneur, Lisa Hodges, will discuss how key ITSM processes are critical to DevOps and how those processes MUST be adapted to achieve high performance and deliver business value.  

 

Lisa and the OVLIG leadership team will lead breakout discussions where attendees will explore topics such as:

 

  • How companies are struggling with the technological and human challenges of DevOps transformations
  • The role of service management
  • How DevOps introduces new ways of thinking and working
  • How to accelerate and automate ITSM processes in support of DevOps
  • ITSM process integration and automation
  • How to leverage Lean and Agile methods to reduce waste and positively impact both the cost and quality of processes and services

 

Learn more and REGISTER for this exciting event!

 

If you have any questions please email them to: ohiovalley@itsmfusa.org

 

 

Special Thanks to Our Sponsor:  Cornerstone Service Management


 

 


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