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Local Interest Groups: Minnesota - Minneapolis
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Hello From the itSMF/Minnesota Local Interest Group


Thank you to everyone who joined us for the June 17th webinar!


Please join us for our September webinar:

Managing Major Incidents -

Creating Command-and-Control from the Chaos

Register today!


itSMF Minnesota LIG 2020 Event Calendar

Event Date Topic Location
Thu, Apr 2 This event has been cancelled due to the evolving COVID-19 situation, as your health and safety are our primary concern.

Wed, Jun 17

1:00-2:00 pm CDT

ITSM Maturity Level (Crawl, Walk, Run!) BrightTALK Webinar

September 23

1:00-2:00 pm CDT

Managing Major Incidents:

Creating command-and-control from the chaos

BrightTALK Webinar


(day TBD)

ITIL, DevOps, Agile – Working Together BrightTALK Webinar





Leadership Team 2020




Yvonne Houle


Vice President 


Estella Gong



Past President


Debbie Huddleston

Xcel Energy




Michael Altieri

IntePros Consulting




 Caleb Morgan

Toppan Merrill



Ky Nguyen



   Justin Hawkins





Gary Ledo

Blue Cross Blue Shield







itSMF MN LinkedIN page

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Group Feed
Yvonne Houle wrote on the Local Interest Groups: Minnesota - Minneapolis wall: We need to cancel our September 16th webinar, Managing Knowledge and Known Errors, as we were unable to make arrangements for speakers on this topic. We are happy to announce we will be offering a webinar on September 23rd instead: Managing Major Incidents - Creating command-and-control from the chaos. I hope you will join us!
Posted Wednesday, September 2, 2020
Yvonne Houle wrote on the Local Interest Groups: Minnesota - Minneapolis wall: Please join us for our ITSM Maturity Level webinar on Wednesday, June 17 from 1:00-2:00 pm CDT. Register today at:
Posted Tuesday, June 2, 2020
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Recently Updated Profiles
Jim Federline, Jodelle Briggs, Julie M. Kirkeeide, Doug Green, Kevin Timmins

Communications Chair
Caleb Morgan
Membership Chair
Gary J. Ledo
Past President
Debbie Huddleston
Yvonne Houle
Justin Hawkins
Sponsorships Chair
Michael Altieri
Volunteer Coordinator
Ky Nguyen
Estella Gong