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Local Interest Groups: California - Los Angeles
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Upcoming Events:


March 2020 and beyond:  All scheduling of new meetings for the Los Angeles LIG are on hold until we are confident that they can be held successfully while ensuring everyone's safety.



Recent Events:


June Webinar

We hosted a webinar on Thursday, June 25, 2020.  Two presentations were on the agenda:  "Managing Technical Staff Remotely" and "Cyber Security – Operate Securely in the Cloud".


March Lunch Meeting

The Tuesday, March 10 Lunch & Learn meeting on "Running IT like a Business" was cancelled.


March Dinner Meeting

On March 4, 2020 we hosted a dinner meeting at Ventura Foods in Brea.  About 30 people showed up to see Roc Paez share his very interesting and entertaining presentation on "Blockchain Technology".  And as an added bonus, Russ Thyret gave a pre-dinner presentation on "Effective Supervision".

February Dinner Meeting

In February, we hosted a dinner meeting at the Union Bank Offices in Monterey Park.  The topic was "Blockchain Part II – The Inside Story".  Roc Paez shared a deeper dive into this very interesting and entertaining subject.

January Webinar

We co-hosted a webinar with HDI LA on January 16, 2020.  The webinar was titled "When ITSM Met Security (A Modern 'When Harry Met Sally')" with Finn Jensen, CEO of FastPassCorp, as the speaker.  You can view the presentation on demand at your convenience.


What's still coming in 2020!
  • Hot topics that you have asked for will be the focus on many meetings and workshops -

• Digital Transformation
• AI / Robotics / Safety
• AI in service 
• Cyber Security / Cloud Security
• Shared services

o Around Security
o Common Services uses
o Incident Management

• DevOps Security/Risk & Governance

• ITIL 4

• Employee Experience

How to be a business advocate

Do you have a topic that you would like to hear about?  Send it to us at

  • The highly regarded Simulation Series! We'll be continuing our Simulation Series is collection of IT Service Management hands-on, interactive sessions designed to give people the experience of developing critical service management practices, like DevOps, ITIL, Cloud computing, and Always-on Services.  True learning and understanding occurs when people participate and are involved in the development of service management capabilities, and that is what the simulation series is all about!
    • Meetings that are more "workshop oriented" - so you can have "hands on" and learn by doing!  We are scheduling our 2020 calendar and will announce meeting plans on this web site, and in our social media.
    • More presentations from customers, and fewer from vendors - so you can hear real-world examples of how other companies or organizations have implemented ITSM!

    Other News About itSMF LA...

    • You are now able to get PDU education credits when attending our area meetings. Just be sure to pick up the form and handouts while at the meeting, and redeem your credits!

    Keep in Touch With itSMF LA!

    We look forward to seeing you at an event in 2020!  


    We also be shared our 2015 strategic plan and calendar of activities for the upcoming year.  
    Upcoming Events
    Improving Communication Effectiveness & Establishing Trust
    Thursday, September 24, 2020

    Group Feed
    David Bettwy uploaded a new photo to the Local Interest Groups: California - Los Angeles group's photo gallery.

    Posted Sunday, March 22, 2020
    Hal Pierson registered for the event LA LIG | Magic Castle.
    Posted Thursday, March 5, 2020
    David Bettwy registered for the event Los Angeles | Blockchain – Enabling Business Transformations.
    Posted Wednesday, March 4, 2020
    Raymond T. Ybarra registered for the event Los Angeles LIG | Running IT like a Business - Lunch & Learn.
    Posted Tuesday, March 3, 2020
    Marie Santafemia registered for the event Los Angeles LIG | Running IT like a Business - Lunch & Learn.
    Posted Tuesday, March 3, 2020
     More »

    Recently Updated Profiles
    Mike Morales, Rogelio Zambrano Jr, Peter Mosinskis, Anne Rosedale, Kevin H. Jones

    Communications Chair
    David Bettwy
    Membership Chair
    Russell Thyret
    Orange County VP
    Roc Paez
    Raymond T. Ybarra
    San Fernando Valley Area VP
    Irma Shirvanian
    Donna E. Holt
    Esteban Moledo
    Lily M. Sieu