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Local Interest Groups: California - Los Angeles
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Upcoming Events:


February Dinner Meeting

We will be hosting a dinner meeting on Thursday, February 27, 2020 from 6:00 - 9:00pm at the Union Bank Offices in Monterey Park.  The topic is titled "Blockchain Part II – The Inside Story".  Roc Paez will be sharing a deeper dive into his very interesting and entertaining presentation on "Blockchain Technology".  You don't want to miss this one.

Click here to Register.


March Dinner Meeting

In March, we will be hosting a dinner meeting on Wednesday, March 4, 2020 from 6:00 - 9:00pm at Ventura Foods in Brea.  By popular demand, Roc Paez will once again be sharing his very interesting and entertaining presentation on "Blockchain Technology".

Click here to Register.

2020 Annual Event at the Magic Castle

SAVE the Date for our best attended and most fun event of the year!  This year's event will take place on Saturday May 2, 2020 starting at 5:00pm at The Magic Castle, 7001 Franklin Ave, Los Angeles.

This event sells out every year so click here to Register now.

Recent Events:

January Webinar

We co-hosted a webinar with HDI LA on January 16, 2020.  The webinar was titled "When ITSM Met Security (A Modern 'When Harry Met Sally')" with Finn Jensen, CEO of FastPassCorp, as the speaker.  You can view the presentation on demand at your convenience.


What's still coming in 2020!
  • Hot topics that you have asked for will be the focus on many meetings and workshops -

• Digital Transformation
• AI / Robotics / Safety
• AI in service 
• Cyber Security / Cloud Security
• Shared services

o Around Security
o Common Services uses
o Incident Management

• DevOps Security/Risk & Governance

• ITIL 4

• Employee Experience

How to be a business advocate

Do you have a topic that you would like to hear about?  Send it to us at

  • The highly regarded Simulation Series! We'll be continuing our Simulation Series is collection of IT Service Management hands-on, interactive sessions designed to give people the experience of developing critical service management practices, like DevOps, ITIL, Cloud computing, and Always-on Services.  True learning and understanding occurs when people participate and are involved in the development of service management capabilities, and that is what the simulation series is all about!
    • Meetings that are more "workshop oriented" - so you can have "hands on" and learn by doing!  We are scheduling our 2020 calendar and will announce meeting plans on this web site, and in our social media.
    • More presentations from customers, and fewer from vendors - so you can hear real-world examples of how other companies or organizations have implemented ITSM!

    Other News About itSMF LA...

    • You are now able to get PDU education credits when attending our area meetings. Just be sure to pick up the form and handouts while at the meeting, and redeem your credits!

    Keep in Touch With itSMF LA!

    We look forward to seeing you at an event in 2020!  


    We also be shared our 2015 strategic plan and calendar of activities for the upcoming year.  
    Upcoming Events
    Los Angeles | Blockchain Part II – The Inside Story
    Thursday, February 27, 2020
    Los Angeles | Blockchain – Enabling Business Transformations
    Wednesday, March 4, 2020
    LA LIG | Magic Castle
    Saturday, May 2, 2020

    Group Feed
    Irma Shirvanian registered for the event Los Angeles | Blockchain Part II – The Inside Story.
    Posted 1 hour ago
    Victor Zamora registered for the event Los Angeles | Blockchain Part II – The Inside Story.
    Posted 20 hours ago
    David Bettwy registered for the event Los Angeles | Blockchain Part II – The Inside Story.
    Posted Monday, February 24, 2020
    Kimberly S. Phelps registered for the event LA LIG | Magic Castle.
    Posted Thursday, February 20, 2020
     More »

    Recently Updated Profiles
    Irma Shirvanian, Victor Zamora, Rosalie Tallud, Mai Thor, jihee ahn

    Communications Chair
    David Bettwy
    Membership Chair
    Russell Thyret
    Orange County VP
    Roc Paez
    Raymond T. Ybarra
    San Fernando Valley Area VP
    Irma Shirvanian
    Donna E. Holt