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Global Webinar: CMDB Guaranteed! Maintaining a Functional CMDB
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5/17/2019 at 4:41:06 AM GMT
Posts: 13
Global Webinar: CMDB Guaranteed! Maintaining a Functional CMDB
CMDB Guaranteed!  Maintaining a Functional CMDB 

itSMF San Francisco Bay Area offering a global webinar on CMDB by Symantec Corporation's ITSM Configuration Management Lead, Sherief Farid 

* 5/23/19 12:00 - 2:00 PM PST Global Webinar: Functioning CMDB and How ITIL 4 empowers it.

Configuration Management Database (CMDB) represents the authorized configurations of the significant components (configuration items) of the IT environment. For example, the CMDB can contain information about hardware, software, associated documentation, assets, and contracts.  CMDB helps business and IT partner better in delivery of service, security, operational efficiency, and foundational service delivery and service management relationships. That’s because knowing what technology components you have, running where, how they’re connected, and who owns them,  will let you better measure, manage and improve your services. 

CIO Magazine wrote a very ITIL4 logical article about CMDB with the tag line, "Build something that enables better decisions".   Yes its that important. Before you get lost in a sea of technology and automation, figure out the mission and what you are trying to enable. 

Symantec knows ITSM, CMDB and automation, and this session promises to be highly compelling.   Join us from anywhere in the world for this free and informative California Lunch Hour session on CMDB 

ITSMF San Francisco Bay Area Local Interest Group: 

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Last edited Friday, May 17, 2019
5/24/2019 at 7:58:03 PM GMT
Posts: 13
Recording of itSMF CMDB Guaranteed Maintaining a functional CMDB
Great turnout yesterday at the itSMF  Brighttalk Webinar:   11 countries dialed in for the Configuration Management Topic Webinar.   40% of all the states 
across the United States were present today.   Sherief Farid gave a great wealth of content from his experience as an ITSM 
Configuration Management Leader for Symantec Corporation.   In this presentation he shared the high level process, 
roles and responsibilities, how to get started, how to deliver value,  the ITIL 4 value statement and how it relates to  
Service Configuration Management. 

The Brightalk recorded Presentation is here.
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