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5/23 Webinar Relevance of CMDB for IT and emerging Cyber Security Process
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5/14/2019 at 11:31:27 PM GMT
Posts: 13
5/23 Webinar Relevance of CMDB for IT and emerging Cyber Security Process

Interested in learning more about CMDB, sign up for next week's webinar


Webinar: CMDB - Guaranteed! Maintaining a Functional CMDB

 Register Here!



Maintain a functional CMDB Summary: Configuration Management Databases play an important role in Service Transition and Operations. However, IT organizations tend to find a challenge in maintaining and supporting a Functional CMDB.


In this webinar, we'll discuss tested effective methods to keep your CMDB Healthy. Configuration Management and its role (recap / reminder).


  • What makes a CMDB functional? 
  • Success factors that contribute to the maintenance of a healthy CMDB.
  • How can ITIL v4 help to empower Configuration Managers?



About the Speaker

Sherief Farid has over 19 years of diverse Technical and Management experiences focused on IT infrastructure implementation, IT Service Management and most recent, Solution Architecture. He is currently the Configuration Management Lead for Symantec Corp and a member of itSMF USA. twitter: @sherieffarid


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5/24/2019 at 7:55:26 PM GMT
Posts: 13
Great turnout yesterday at the itSMF Brighttalk Webinar: 11 countries dialed in for the Configuration Management Topic Webinar. 40% of all the states
across the United States were present today. Sherief Farid gave a great wealth of content from his experience as an ITSM
Configuration Management Leader for Symantec Corporation. In this presentation he shared the high level process,
roles and responsibilities, how to get started, how to deliver value, the ITIL 4 value statement and how it relates to
Service Configuration Management.

The Brightalk recorded Presentation is here.
San Francisco Bay Area itSMF Forum:
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6/20/2019 at 12:25:34 AM GMT
Posts: 1
2019 Conference
Is the 2019 Fusion Conference happening?