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Los Angeles LIG | The new IT Service Management Standard: IT4IT
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The IT4IT Standard, developed by the Open Group, uses an IT Value Chain and an IT4IT Reference Architecture for representing the IT service lifecycle in a new and powerful way. IT4IT provides missing links between industry standard best practices and the technology framework and tools that power the IT service management ecosystem. The IT4IT standard provides the foundation on which IT organizations can base their IT operating model.

When: 3/17/2016
From 6:00 pm to 9:00 pm
Where: Hewlett Packard Enterprise Office
12610 Park Plaza Drive
Cerritos, California  90703
United States
Presenter: Roc Paez
Contact: Roc Paez

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6:00 PM          Greeting, Dinner

6:30 PM         IT4IT – New ITSM Standard from the Open Group, Speaker: Roc Paez

8:00 PM         New Service Lifecycle flow diagram

8:30 PM         Questions & Answers