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Webinar: Higher Ed SIG | Defining IT Services For Higher Learning Institutions - Agony & Ecstasy
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When: 7/24/2014
11:00 AM
Where: BrightTalk
Presenter: Randy Steinberg
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Building a service catalog? Not sure what IT services your learning institution really delivers? Not sure what your IT services really are? Desire a sanity check on your current catalog/portfolio? This session is for you! Learn what IT services are all about and how to define IT support and business facing services. Learn how to package the many IT technologies and functions into consumable packages usable by learning faculty, administrators and students. Gain access to a comprehensive set of service descriptions and resources to get a jump start on your own IT service management initiatives!

Presented by Randy Steinberg, Migration Technologies
Hosted by Eric Dannenberg, Boston University

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