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Los Angeles LIG |Getting in Gear with the Service Catalog
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When: 1/30/2014
6:00 PM
Where: Union Bank Business Office
19080 Saturn Street
Monterey Park, California  91755
United States
Contact: Ray Yabarra
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Getting in Gear with the Service Catalog

A "real world” example of how an actionable Service Catalog can dramatically improve IT operational effectiveness and efficiency, customer satisfaction and accelerate the adoption of IT Service Management in a Company’s culture. It will walk through:

•    Current Challenges
•    An approach to the Service Catalog
•    Mapping out what you really do
•    An example of an actionable Service Catalog
•    Tracking progress
•    Integrations with other Company services