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San Francisco Bay Area LIG | 2014 Afternoon Event
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Gather with other colleagues for a presentation on Varian's ITSM efforts and a facilitated discussion by Brenda.

When: Friday
Noon - 2:30 PM
Where: Varian Inc.
3100 Hansen Way
Palo Alto, California  94304
United States
Presenter: Stephen Carn
Contact: Stephen Smith

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San Francisco Bay Area LIG - Local Interest Group

Feb 21st, 2014

Host Venue:
Varian Medical Systems
3100 Hansen Way
Palo Alto, CA 94304

Meeting Room is Hansen: contact Stephen Carn on his cell when you arrive if you need directions: 408.431.0002

Meeting Agenda
12:00 – 1:00pm

Business Meeting

1:15 - 2:30pm
Steve Carn
"Varian Medical SM”
Interactive Discussion

Please click here to RSVP & register:
Free for Members
$10 for Non Members


From 280 exit Page Mill

Take Page Mill to Hansen

Turn Right onto Hansen

Turn right into Varian Parking

Sign will say 3100 Hansen

Bldg. on left is the Cafeteria, proceed to the meeting room Hansen on the ground flr.

From 101

Take Page Mill to Hansen Way

Turn Left onto Hansen

Turn right into Varian complex

Sign will say 3100 Hansen

Bldg. on left is the Cafeteria, proceed to the meeting room Hansen on the ground flr.

"Service Management at Varian Medical Systems”

… how they’ve executed & solved business challenges

Presentation & Interactive Discussion

Friday Frebruary21, Noon – 2:30pm

Featured Speaker: Steve Carn

Director, Enterprise Computing & Ops

Varian Medical Systems, Inc.

This is your chance to come hear how Varian Medical scoped, executed and progressed their Service Management initiative to make a difference for their business. Steve will share some of the challenges and lessons they’ve learned along the way, and also where they’re going from here. They have implemented Incident and Problem Management and Service Catalog, and they will be tackling Change and Knowledge Management in 2014. Come ask questions and bring your experiences to share with the group. It will be an interactive discussion and time of learning from one another.

 Steve Carn is the Director of Enterprise Computing & Operations at Varian Medical Systems Inc.

During his 20+ years in IT, Steve has held senior management roles in IT risk management, disaster recovery and IT operations encompassing a broad range of companies in the construction, retail, Internet, medical and insurance industries. He actively advocates for and believes in running IT as a business and champions using IT Service Management's workflow and workload management to manage services in the "cloud."

Steve is an active board member and the 2009 President of the SF Bay Area itSMF LIG, and a member of ISACA. Born and raised in New Zealand, Steve moved to the SF Bay Area in 1988 and lives at the beach in Santa Cruz, CA.



Additional Information:
Steve Smith, President, itSMF, San Francisco Bay Area

Brenda Iniguez, Program & Events
Email: 510.262.9925

Steve Carn, Program & Events
 Cell : 408.431.0002

Click here for more information about itSMF SF Bay Area