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Webinar | Get the "Lead Out” of Your Processes! Value Stream Mapping
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Link to be provided to those that register via email immediately after registration is complete.

When: Wednesday, August 19, 20202
1:00 - 2:00 PM
Where: Webinar - Link to be provided to those that register.
United States
Presenter: Chuck Wysocki
Contact: Bill Talbot

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Get the lead out” of your processes!  Value Stream Mapping


Value Stream Mapping (VSM) has long been a staple of Lean Management.  Although its roots are in lean manufacturing, it has proven adaptable to software development and, yes, even IT Service Management practices. VSM is used to identify and remove waste and non-value add activities in any process. It can be applied anywhere, from day-to-day incident handling to the highest level activities, like financial planning.


This session provides an overview of Value Stream Mapping, including key terms, process mapping concepts, techniques and an ITIL 4 Value Stream Mapping perspective.