Print Page   |   Contact Us   |   Sign In   |   Register
San Francisco Bay Webinar | ITIL 4 Benefits to itSMF
Tell a Friend About This EventTell a Friend
 

 Export to Your Calendar 4/25/2019
When: 4/25/2019
11a - 1pm Pacific
Where: BrightTALK (See Link Below)
United States
Presenter: Ragu Mantatikar
Contact: Dawn Khan

« Go to Upcoming Event List  

 

 

San Francisco Bay Webinar

ITIL 4 Benefits to itSMF

 

Register HERE

 

 

Agenda

 

1. National itSMF and Local Highlights (Dawn Simmons Khan)

2. Introduction ITIL and ITIL4 (Ragu Mantatikar)

a. ITIL4 Value System b

. Element and Organization

c. ITIL4 evolutions and improvements from earlier versions

d. Learning and Certification

e. Maximizing and Value Recognition from ITIL4

3. Wrap Up (SFBay itSMF Board)

a. Chat Q&A

b. Next Events

 

 

About our Speaker

Ragu Mantatikar is a multi-skilled IT Service Management, Program/ Project Management specialist and a certified ITIL, Prince2 Trainer with extensive experience in Service delivery, ITSM/ITIL processes and tools implementation in various organizations including internal and outsourced environments across APAC region over 20 years. Currently moved to San Francisco and working in SKAEL Inc., as Vice President looking after Service Delivery of Artificial Intelligence-based products.


Legal