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San Francisco Bay Webinar | ITIL 4 Benefits to itSMF
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When: 4/25/2019
11a - 1pm Pacific
Where: BrightTALK (See Link Below)
United States
Presenter: Ragu Mantatikar
Contact: Dawn Khan

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San Francisco Bay Webinar

ITIL 4 Benefits to itSMF


Register HERE





1. National itSMF and Local Highlights (Dawn Simmons Khan)

2. Introduction ITIL and ITIL4 (Ragu Mantatikar)

a. ITIL4 Value System b

. Element and Organization

c. ITIL4 evolutions and improvements from earlier versions

d. Learning and Certification

e. Maximizing and Value Recognition from ITIL4

3. Wrap Up (SFBay itSMF Board)

a. Chat Q&A

b. Next Events



About our Speaker

Ragu Mantatikar is a multi-skilled IT Service Management, Program/ Project Management specialist and a certified ITIL, Prince2 Trainer with extensive experience in Service delivery, ITSM/ITIL processes and tools implementation in various organizations including internal and outsourced environments across APAC region over 20 years. Currently moved to San Francisco and working in SKAEL Inc., as Vice President looking after Service Delivery of Artificial Intelligence-based products.