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Los Angeles | Delivering the Service Management platform that Digital Business Needs to Thrive
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Join us for a joint presentation from Cherwell and MITECH where they will explore key trends in the market such as AI, Lean ITSM, and the expansion of Service Management beyond IT. We will discuss some of the best practices organizations can adopt to improve ITSM now and prepare for the future.

When: 12/13/2018
6:00pm - 8:45pm
Where: Universal Music Group, Woodland Hills CA
21301 Burbank Blvd.
Beatles North Conference Room (2B-035)
Woodland Hills, California  91367
United States
Contact: Irma Shirvanian

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DATE:              Thursday, December 13th

TIME:             6:00 PM  8:45 PM

LOCATION:   Universal Music Group (“UMG”)

                       21301 Burbank Blvd., Woodland Hills, CA 91367

ROOM:           Beatles North Conference Room (2B-035)

COST:            $20.00 non-members; Members free

DINNER:         Provided by our sponsor,

SPONSOR:     Cherwell

ATTIRE:          Business Casual

CONTACT:     Irma Shirvanian:


6:00 PM         Networking 

6:20 PM         Welcome and More

6:30 PM         Dinner

6:45 PM         Few Words From our Sponsor, Jeff Feldman/ Cherwell

7:00 PM         Cherwell Presentation (AI, Automation, Lean ITSM, Etc.)  Jeff Feldman

7:15 PM         MiTECH Presentation, Dave Howard and Jim Flores

8:30 PM         Raffle prize drawing

8:45 PM         Adjourn  Good night