ITSM & SAM: A Key Partnership.

In this session we'll discuss how  the role of Software Asset Management (SAM) has become a key player in meeting the wider business challenges within the context of Service Management.  Organizations are being asked to do more with less.  Less people, less money, less time -- yet still expected to be quicker, deliver more, and keep improving quality.  We will take a look at how SAM can help meet the common business challenges by systematically tackling them with simple, clear steps to move you away from analysis paralysis and get you started on targeted journeys to deliver a specific, tangible outcome.

 Speaker Bio

Ed has over 20+ years of IT industry experience in planning and designing technology solutions. Ed’s focus is on utilizing the best approach and the most appropriate technology and resource to solve business problems. His extensive background uniquely combines presales, sales, and marketing to provide customers with a superior advantage in IT. Ed has an extensive background within IT Service Management and ITIL. Ed's skills within ITSM and ITAM have provided valuable for major software companies such as IBM, HP, BMC Software, and others.

The agenda will be:

12:30 PM Registration/Networking

1:15 PM Networking

1:30 PM Sponsor (Axios)Presentation

2:00 PM Axios Discussion

3:00 PM Wrap Up and Closure

Location and Parking Information

Cox Campus Map

Directions and Visitors Information

Parking Pass