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Webinar: DevOps Through the Lens of ITSM
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Please join the itSMF DevOps / Agile CoI for a BrightTalk Session, “DevOps Through the Lens of ITSM”, scheduled for 1PM EDT on Wednesday, June 20, 2018.

 Export to Your Calendar 6/20/2018
When: Wednesday, June 20, 2018
From 1:00 PM to 2:00 PM EDT
Where: BrightTalk Presentation
*Pick Your State*
United States
Presenter: Kaimar Karu
Contact: John Clipp
240-344-7922

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DevOps Through the Lens of ITSM

 

Kaimar Karu, President, itSMF Estonia

 

Wednesday, June 20, 2018 1:00PM to 2:00PM EDT

 

Please join the itSMF DevOps / Agile CoI for a BrightTalk Session, “DevOps Through the Lens of ITSM”, scheduled for 1PM EDT on Wednesday, June 20, 2018.

 

The session explores the evolution of the DevOps philosophy through the lens of ITSM and provides a set of recommendations for improving organizations' ITSM practices based on the lessons learned from DevOps. We will look at the journey DevOps has taken over the years, discuss several key DevOps practices in more detail, and address the challenges of introducing DevOps into organizations.

 

KAIMAR KARU BIO

 

After commencing his studies in philosophy in the late nineties, Kaimar decided to add a practical element to his life (and to pay his bills) by turning his hobby into a career. His roles in technical support and software development led to the world of project management, and he took on the task of setting up a PMO for a government agency. After successfully delivering several key EU projects with his awesome team, Kaimar moved to IT service management (ITSM) to help organizations worldwide become better at delivering customer value. Before joining AXELOS, where his role was to oversee the product strategy and development for ITIL, PRINCE2, and the rest of the Best Practice portfolio, including co-authoring ‘the best ITIL book out there’ – ITIL Practitioner – Kaimar spent three years working with Skype on improving their ITSM and operational capabilities.

 

Please register for the event here

 

 

 

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