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LA LIG | AI Machine Learning and Support
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When: 10/18/2017
6:00 pm - 9:00 pm
Where: TechMedics
527 W. 7th St, 9th Floor
Los Angles, California 
United States
Contact: Roc Paez

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Applying the latest machine learning and chatbot features to increase the productivity in the help desk.  Topics will include:
- Benchmarks: Understanding Where You Are and Where You Need to Go
- Virtual Agents/Chatbots: Deflecting Low Complexity Issues and Increasing CSAT
- Machine Learning: Applying Auto Categorization to Route Work