Welcome to the online home of itSMF USA, the premier membership association for Service Management professionals.

itSMF USA is a volunteer-led, vendor-neutral community dedicated to the promotion, adoption, and advancement of service management best practices and standards that help your organization run more effectively and efficiently to deliver bottom-line results.

Connect through itSMF USA to 

• Learn best practices being applied at other organizations
• Provide opportunities for recognition and personal growth
• Improve efficiency and develop capabilities that improve the value of IT

Through our industry thought leadership, learn how to

• Take Advantage of Research and Industry Insights Available Only to itSMF Members
• Integrate Best Practices, Frameworks and Standards to Take Your Organization Forward

 Being part of itSMF USA helps you grow   

• The value of ITSM, not only within your IT organization, but across the enterprise
• Your skills and prepare for the future