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Welcome to the online home of itSMF USA, the premier membership association for Service Management professionals.


itSMF USA is a volunteer-led, vendor-neutral community dedicated to the promotion, adoption, and advancement of service management best practices and standards that help your organization run more effectively and efficiently to deliver bottom-line results.


Connect through itSMF USA to 

  • Learn best practices being applied at other organizations
  • Provide opportunities for recognition and personal growth
  • Improve efficiency and develop capabilities that improve the value of IT


Through our industry thought leadership, learn how to

  • Take Advantage of Research and Industry Insights Available Only to itSMF Members
  • Integrate Best Practices, Frameworks and Standards to Take Your Organization Forward


 Being part of itSMF USA helps you grow   

  • The value of ITSM, not only within your IT organization, but across the enterprise
  • Your skills and prepare for the future


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Member Exclusive! Annual General Meeting and Special Presentation

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