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The Forum On-line Conferences Webcasts |
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itSMF Webinars
The itSMF USA produces online events to support our member community in their ITSM journey. Below are upcoming events for which you can register, and previously recorded events, available for replay.
Sponsor Webinars: Sponsored by HP Five key steps to get smarter on the cloudLearn from experts about specific steps that you can take to manage and secure physical, virtual, and cloud environments. Join the upcoming HP Cloudcast series that will take you through the entire process on how you can govern, deliver, assure, automate, and secure your hybrid world. Register now to access one or more of the HP Cloudcast series webinars below.Part 1: Govern Thursday (On-Demand) Build vs. Buy vs. Both – Decision making in the Cloud Part 2: Deliver Thursday (On-Demand) Application Modernization: Business Drivers & Best Practices
Part3: Assure Thursday (On-Demand)
Taming the chaos: why cloud assurance matters
Part 4: Automate Thursday (On-Demand)
Three steps to preparing for the cloud with automation
Part 5: Secure Thursday (On-Demand)
Securing your cloud-enabled business
Sponsored by HP
What do cloud innovators really think? Get five best practices to drive successThursday, May 19, 2011 at 10:00am PT / 1:00 pm ETJoin featured guest, Mary Johnston Turner of IDC, and HP Software Vice President Paul Muller as they share results of a major global study of cloud innovators and five best practices to innovate and minimize the risk as you introduce cloud technology. Register now to find out how to manage and secure physical, virtual, and cloud environments to drive innovation in the cloud with confidence. ON-DEMAND LINK: Click here to access
Sponsored by CA
What is the Impact of the Cloud on IT Service Management (Recorded Webcast)
View this recorded webcast to hear Malcolm Fry, a recognized IT industry luminary, discuss the impact of cloud computing on the service life cycle approach and the importance of ITIL best practice processes. Cloud computing requires more emphasis be placed on the strategy and planning components of IT Service Management. Key obstacles are outlined and practical advice is provided to ensure organizations reduce the risk and gain maximum benefit from cloud computing. Thursday, May 19, 2011 at 10:00am PT / 1:00 pm ET
Sponsored by CA
How Does Service Strategy and Design Work with Cloud Computing? (Recorded Webcast) View this recorded webcast featuring Malcolm Fry, a recognized IT industry luminary, as he discusses the impact of cloud computing on IT Service Management. With a focus on the importance of the service strategy and service design phases in the service life cycle, Malcolm discusses cloud deployment models, service models, and some of the key considerations including business fit, scope, definition and risk assessment. ON-DEMAND LINK: http://www.ca.com/us/lpg/forms/na/vsa/13621_16901
Sponsored by CA
How Does Service Transition and Operation Work with Cloud Computing? (Recorded Webcast) View this recorded webcast to hear Malcolm Fry, a recognized IT industry luminary, as he discusses the impact of cloud computing on IT Service Management. With a focus on the service transition and service operation phases, Malcolm discusses how change management roles are magnified as external cloud supplied services introduce a new dimension to IT service management. Service operation, “where the rubber meets the road”, is then explored. Using practical examples, Malcolm underscores that careful attention must be given to monitor and assure performance levels provided by cloud suppliers and delivered to cloud consumers. ON-DEMAND LINK: http://www.ca.com/us/lpg/forms/na/vsa/13622_16902
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