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priSM Registry |
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Click on the appropriate image below to see a list of itSMF USA members who have accomplished that level: | | The priSM® Fellow is an industry leader whose contributions to the Service Management profession are recognized by other industry leaders and their peers. This prestigious achievement will be conferred upon a select group of credential holders by the priSM Institute Board and credential holders.
| | This level is open to those who have met the priSM-specified requirements at the Professional level and have demonstrated professional maturity in Service Management. The Distinguished Professional will have a minimum of ten (10) years Service Management experience such as:
- Substantial growth, tenure, responsibility or achievement as a Service Management professional (e.g., process manager, process owner, project manager, service management program director, service owner, etc.)
- Recognized service management industry contributions such as leadership, publications, mentoring, speaking, volunteering, etc.
Mandatory Requirements:- Membership in itSMF USA (reciprocity with other chapters upon request)
- Signed itSMF USA Code of Ethics form
- Ten (10) years of Service Management experience (defined above)
- Two (2) certificates at the Distinguished Professional level from the Approved Certification List, one (1) must be Service Management-based (ISO/IEC 20000, v1/v2/v3 ITIL)
- Ten (10) additional points from the Approved Certification and/or Qualification List (prerequisitesfor the required additional certificate (above) cannot be used to fulfill this requirement).
| | This level is open to those who have met the priSM-specified requirements (educational and experience) and demonstrated professional competence in Service Management.
Mandatory Requirements:
- Membership in itSMF USA (reciprocity with other chapters upon request)
- Signed itSMF USA Code of Ethics form
- Must meet one (1) of the following conditions:
- An accredited 3-5 year university or higher degree with an emphasis in Service Management
- A Bachelor’s degree (3-5 year program) plus two (2) years of ITSM experience (for example, Service Desk agent, process team member, business relationship team member, etc.)
- An Associate’s degree plus four (4) years of ITSM experience (for example, Service Desk, agent, process team member, business relationship team member, etc.)
- Six (6) years of ITSM experience (for example, Service Desk Supervisor, process team member, Security analyst, business relationship team member, etc.)
- Two (2) certificates at the Professional level or above from the Approved Certification List
Note: The following single certificates fulfill the two (2) certificate requirement:
- Six Sigma Yellow Belt certification
- An advanced college/university degree in a related field (MBA, MA/MS, PhD, etc.)
- Six (6) additional points from the Approved Certification and/or Qualification List (prerequisites for the required two (2) certificates (above) cannot be used to fulfill this requirement)
| | This level is the starting point for members who do not meet the criteria for a Professional designation but would benefit from membership and partnership in itSMF. At this level, the applicant would be progressing their career though continuing education and work experience to meet the qualifications at the Professional level.
Mandatory Requirements:
- Membership in itSMF USA (reciprocity with other chapters upon request)
- Signed itSMF USA Code of Ethics form
- One (1) certificate at the Associate level from the Approved Certification List
| | This level is appropriate for the undergraduate or graduate student (carrying at least a 50% normal full-time academic course of study) who does not meet the requirements for the Associate credential holder. Please note there is an eight (8) year membership limit within the Student designation.
Mandatory Requirements:
- Student Membership (or any form of membership) with itSMF USA
- Signed itSMF USA Code of Ethics form
- Enrolled (at least 50% of a normal full-time course of study) in an accredited college/university course of study
- Demonstrate a reasonable interest in the area of Service Management (essay section of the application form)
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