itSMF USA Student Case Competition Presented by BMC Software
The annual itSMF USA Student Case Competition brings together graduate-level students with an interest in Service Management from universities across the country. They compete by developing a solution to a case study which is written specifically for this event.
This year's competition will be in New Orleans, LA, the weekend of 10/31-11/1. We were very fortunate again this year to have BMC Software as a sponsor, who continues to demonstrate their commitment to the development and capabilities of the next generation of service management professionals.
This annual opportunity for students (max 3 per team, each of whom must be pursuing Master's degree in IS, IT or an MBA) to participate in the development of their knowledge of Service Management thru a real-world case study that presents a challenge facing IT and business today.
The case study itself will be provided to your teams in the Fall, giving the students 2-3 weeks to develop a solution/plan to address the challenges represented in the Case Study. The students will present their solution at the Fusion14 Service Management conference the weekend of October 31.
There is no entry fee, although students will need to pay for travel and accommodations. The prizes are cash awards of $5000, $3000 and $1000 for 1st, 2nd and 3rd place winning teams, respectively.
FUSION14 Winners Announced
On Sunday, October 19, as the students awaited the results to be announced, an ITSM simulation was conducted with the students. Doug Tedder, of Tedder Consulting, led the Grab @ Pizza (add registered mark) simulation, allowing these students to experience key ITIL processes first-hand.
This year, 6 schools participated in the competition:
The competition was held on Saturday, October 18, 2014, at the National Harbor Gaylord Hotel & Resort in Washington, DC., just prior to the Fusion14 Conference.
The students presented their solutions to the case study to a panel of judges made up of industry experts:
- Jaquetta Madgett, BMC Software
- Carolyn Hennings, cmhstudies and case study author Jenny Geisler, Aeritae and ITSMF USA Treasurer Robyn McGregor, McGregor Consulting and ITSMF USA Director Cathy Kirch, Allstate and ITSMF USA LIG Leader Tim Peterson, Xcel Energy and ITSMF USA LIG Leader
The case study was based on a fictional government agency with a service management challenge, in honor of the location of this years' Fusion conference being held in our nation's capital. All teams impressed the judges with their presentation skills, level of thought and maturity.
A copy of the case study as well as the presentations submitted can be found here.
Congratulations to this years' award recipients!
First place ($5000) - University of Indiana
- Mansi Bhatt
- Daiana Dangerfield
- Lakshmi Chaudhari
Second place ($3000) - Texas A&M University
- Aravindan Rajamani
- Parul Rannot
- Darryl Alva
Third place ($1000) - University of Pittsburgh
- Aishwarya Garg
- Vaibhav Sharma
- Aditya Gupta
A video of the awards presentation as well as pictures from the competition and of the winning teams can be found here.
Thanks to BMC Software, all participating universities, judges, and Doug Tedder, supporting this year's competition!
>ITSMF USA Board of Directors
Citizen Development & Chapter Intellectual Capital
Again, many thanks to BMC for their generous support of this event as well as all the judges. All are looking forward to next year's competition in New Orleans, November 1-4, 2015. Any school that wishes to participate in 2015 should contact firstname.lastname@example.org for more information. Universities, get your teams ready!
Attention itSMF USA Members! Download all of the student case presentations at the link below. Take advantage of this members-only benefit today!Not a member? With so many members-only benefits there's no reason no to! Join today!