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Community of Interest Groups Information
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Welcome to the itSMF USA Community of Interest Groups Information Page


Listed below are all of the current itSMF USA Community of Interest Groups:

COBIT Community of Interest

Email:cobit@itsmfusa.org

This Community of Interest Group is devoted to discussion, development, and knowledge sharing of Governance, Control and Audit for Information and related technology.


 



Continuous Improvement Community of Interest

Email:

 

More details about this CoI coming soon!


 

Cyber Resilience Community of Interest

Email: cyberresiliencecoi@itsmfusa.org

 

More details about this CoI coming soon!


 


DevOps/Agile Community of Interest

 

Email: devopsagilecoi@itsmfusa.org

The DevOps / Agile Community of Interest is created as a community that will help lead the way in demonstrating the combined benefits of DevOps, Agile and IT Service Management best practices.


 

 

Higher Education Community of Interest

Email:higheredsig@itsmfusa.org

The Higher Education Community of Interest Group is devoted to discussion, development, and adoption of IT Service Management principles in support of institutions of higher education.


 

 

ISO 20000 Community of Interest

Email:iso-iec@itsmfusa.org

The ISO 20000 Community of Interest Group will provide knowledge and networking to those wanting to learn more about the standard, its application and practical use, the certification process and its value to the business.

 


 
 

Problem Management Community of Interest


Email:
pmsig@itsmfusa.org

Problem management is the process responsible for managing the life cycle of all problems. ITIL defines a ‘problem' as the underlying cause of one or more incidents.


 

 

 Incident Management Community of Interest

Email: incidentmanagement@itsmfusa.org

This group is dedicated to information sharing around successful Incident Management practices. Let this group be a place to share your experiences and learn from your peers. Collectively we should all be striving to reduce the impact duration of incidents and major incidents on the business.

 

Services Community of Interest

Email: servicescoi@itsmfusa.org

 

Details regarding this CoI coming soon!

 

 

 


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