|Case Study Challenge Announcement|
We are excited to announce the first itSMF USA Case Study Challenge!
1st Place: $1,500.00
2nd Place $1,000.00
3rd Place $500.00
Case Study Challenge Timeline
Scope: The creation of a Case Study that provides a specific focus on business critical problems/issues, appropriate mitigating resolutions, implementation with significant relevance to Service Management professionals, and the business/industries they support. Topics for the Case Studies are provided.
Who Can Participate:
Case Study Topics
Adapting ITSM to Cloud & Other Evolving Technologies:
Explore issues and problem ITSM companies face in adapting to new technologies or any major technology shift (e.g., Cloud, BYOD)
Governance, Risk and Compliance:
Explore the issues and problems related to determining corporate governance and compliance requirements required for ITSM, Security, or other function to minimize impact on service operations and business bottom line.
ITSM and Agile Development:
Explore issues and problems related to IT service performance and the integration of ITSM, Agile and Dev Ops methodologies
Explore the issues and problems related to how leading organizations quantify the value of their investment in ITSM practices
Service Management Organizational Transformation:
Explore the issues and problem related to improving business service management maturity level.
Structure of the Case Study
Heartland LIG | February 2017 Event