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Implementing ITSM Strategies and Best Practices

April 9-29, 2015 | Times Vary

(all times listed are CST, see below)

Strategy for developing and maintaining a service roadmap at capacity without sacrificing strategic growth will be discussed.

View summit information here.

Be sure to follow the conversation on Twitter using #ITSMSummit.

Coming up in this summit

(Click the webinar title for more info or to attend.)

 

Optimize Customer Signup Flows Online and in Your Mobile App

April 9, 2015 11:00 am CST ​

Presenting: Chris Morton, President, Block Score; Lisa...

 

ITSM Tools Architecture: Taking a DevOps Look at Automation

April 15, 2015 11:00 am CST ​

Presenting: Valerie Arraj, ITIL Expert, Compliance..


ITIL Dead? Think Again!

April 15, 2015 11:00 am CST ​

Presenting: Robert E Stroud, CA Technologies

 

 

ITSM in the Cloud

April 15, 2015 12:00 pm CST ​

Presenting: Rick Leopoldi, President and Managing...

 

Winning ITSM: Strategies for Customer Engagement & Adoption

April 21, 2015 10:00 am CST ​

Presenting: Phyllis Drucker, Linium

 

What is HP Data Center Automation Appliance?

April 21, 2015 12:00 pm CST ​

Presenting: Andy Mackay and Camilo Cuervo, HP Software

 

Top 10 Reasons Why 50% of IT Projects Fail

April 22, 2015 10:00 am CST ​

Presenting: Jerry Kopan, Director of ITSM PMO,...

 

Street View of Service Management

April 22, 2015 11:00 am CST ​

Presenting: Suzanne Van Hove, CEO & Founder, SED-IT...

 

ITSM Strategies Need Best Practices for Demand and Use Too

April 23, 2015 4:00 am CST ​

Presenting: Mark Smalley, The IT Paradigmologist

 

Adopting Best Practices Based on ITIL: Where Do I Start?

April 23, 2015 7:00 am CST ​

Presenting: Javier Garcia Bolao, ITSM and IT Security...

 

Collaboration. What is it? What Gets in the Way? How to do it? How to...

April 23, 2015 9:00 am CST ​

Presenting: Philippa Hale, Owner, Open Limits

 

Insight From the Experts: Making Service Management a Best Practice

April 23, 2015 10:00 am CST ​

Presenting: Andrew Harsch, Director of Product and...

 

Best Practices in Major Incident Management Communications

April 23, 2015 3:00 pm CST ​

Presenting: Scott Bowler, Manager of IT Delivery...

 



Summit hosted by BrightTALK™. During the live event you can submit real-time questions to presenters and vote in audience polls. If you are unable to attend the webinars live, you can watch afterwards on-demand.


Be sure to follow the conversation on Twitter using #ITSMSummit.

 

  

 

 

 

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