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5/28/2015
Nation's Capital LIG | Past and Present: 25 Years of Service Desk KPIs With Jeff Rumburg

5/28/2015
Columbus LIG | The Continuing Journey To Become A Strategic Advantage

5/28/2015
Dallas/Ft Worth LIG | “Metrics that Matter - Demonstrating the Value of Key Performance Indicators?”

6/3/2015
Los Angeles LIG | How to Effectively Identify and Prioritize IT Service Improvements

6/4/2015
Los Angeles LIG | Why Should I Partner with You?

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News & Press

itSMF USA News

08-30-2012 IT Governance Publishing and itSMF USA Launch ‘Thought Leadership’ Book Series 

04-11-2011 itSMF USA Announces New 2011 Independent Research Study on Service Management Adoption and Its Impact for IT

09-21-2010 itSMF USA and HDI Announce Joint Service Management Conference for Fall 2011 and 2012

05-24-2010 itSMF USA partners with The Accredited Training Council Trade Association (ATCTA)

04-29-2010 priSM® Issues its First Credentials

02-08-2010 itSMF USA Opens Enrollment for International Professional Recognition for IT Service Management (priSM®)

02-01-2010 Staff & Line Joins itSMF USA as Silver Sponsor

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