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International Chapters |
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 A new itSMF International website has been created with news and information that is pertinent to ALL international chapters. Links to each separate chapter is also listed there for your convenience.
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A new International Forum site has also been created recently. You will need to register on the site to participate in the Forum.
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| International Whitepaper Competition Results
The
winner of the inaugural International Whitepaper Competition has been
selected...
The winner of the event is Ian MacDonald, a
member of itSMF UK, with his whitepaper, "A simple, low cost but
innovative approach to end-to-end service reporting"
We would
like to take this opportunity to thank all those who submitted their
papers for consideration. The judging panel included a wide range of
subject matter experts from locations around the globe, which
unfortunately did cause some delays in the judging process, but the
panel was very determined to make sure they made the right choice. They
received some very high quality entries and the final decision was not
an easy one.
All entries received will be made available for
download by itSMF members globally. Details of the download location
will be posted in the near future.The five white papers selected by itSMF USA for submission to the global contest were: - Charles Araujo, “Making Change Stick”
- Swen Conrad, “Organizational Change Management: Important? Yes. Rocket Science? No.”
- Dhiraj Gupta, “Does ITSM Matter?”
- Carol Hibbard, “IT Cost Transparency Study with Miller-Valentine Group”
- Joseph Hurley IV, “Cloudy With a Chance of Configuration Management”
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NEWS ANNOUNCEMENT... itSMF International Appoints New Chair & 7th Director - January 20, 2010 The new itSMF International Executive Board (IEB) met today in the itSMF UK Offices in England UK, to receive the count for votes as to who is to be the new Director to replace Sharon Taylor who stepped down at the end of 2009, together with confirming who is to Chair the organisation moving forwards.
Following the second ballot of Chapter Leaders recently held, the IEB is pleased to announce that Marianna Billington from New Zealand has joined the IEB with immediate effect. Full details and a short biography of Marianna will be available shortly.
The IEB is also pleased to announce that David Cannon, a former President of the USA Chapter and founding member of the South African Chapter of itSMF, is to take over the Chairmanship of itSMF International with immediate affect. Full details and a short biography of David will also be available shortly.
The IEB now comprises:
The IEB wishes to express its gratitude and thanks to all who participated in the process for nominating and electing both.
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The IT Service Management Forum (itSMF) is the only internationally recognized and independent organization dedicated to IT Service Management. It is a not-for-profit organization, wholly owned, and principally operated, by its membership.
The itSMF is a major influence on, and contributor to, industry “best practice” and Standards worldwide, working in partnership with a wide range of governmental and standards bodies worldwide.
Formed in the UK in 1991, there are now national chapters in an ever-increasing number of countries.
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