Free Publications


FREE PUBLICATIONS

 

 

An Introductory Overview of ITIL V3  is now available free to all itSMF participants (Click here to download your complimentary copy)

 

 


Carnegie Mellon University would like to share a technical report comparing eSCM-SP and BS 15000 (Click here to download your complimentary copy)


itSMF USA is pleased to announce a new information resource. If you are seeking more extensive treatments of the ITIL® processes, this new feature should be helpful. A member of the Publications Committee has created a bibliography of ITIL® books currently in print and published by a commercial publishing house. Listings are by ITIL® process and then cross-referenced to the author(s). Inclusion on this list should not be construed as an endorsement by itSMF USA.

Click Here for ITIL Bibliography