During Jan-Feb 2013, our partners, IT Governance, will be holding 4 free webinars covering IT service management and ITIL® topics. Each webinar will delve into specific themes, offering you tips and advice from world-renowned ITSM gurus and authors.
IT Governance has worked closely with a number of itSMF chapters and
ITSM experts to bring the most up-to-date and relevant information to
Click to view and register for our upcoming webinars:
Presenter: David Cannon Date:Thursday 14th February 2013 Time:16:00 GMT Duration:1 hour Register here >>
The last edition of ITIL (2011) was published as an update, while
some people still feel that we should never have moved from ITIL v2.
Others are hailing the latest edition as the best ever management guide
What changed and why?
Is ITIL still relevant in the consumer-driven technology era?
What are the most significant issues for IT managers that ITIL addresses?