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Kansas City LIG | Simple Solution to Ailing Adoption
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For your group, is ITIL: 1. Fully adopted. 2. Not a thing. 3. In terminology only. In any case there is a way to re-visit, kick-start or re-implement.

 Export to Your Calendar 12/12/2017
When: December 12
10:30 am to Noon
Where: EPR Second Floor Conference Room
909 Walnut Street
Kansas City, Missouri  64106
United States
Presenter: Greg Rowe
Contact: Greg Rowe
5023964329


Online registration is available until: 12/12/2017
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ITIL will be re-written. So how would you do it? What would you want to be simpler or more easy to understand, yet without loosing so much high-quality essential best practices? 

The President of the Kansas City LIG has a way forward. In an article published in The Source last April he outlined how to re-group the 26 processes in ITIL into three or four sets. In it, the Service Lifecycle takes a back seat to practical organizational functions. 

Once you have change management and incident management working well, then the rest is simple. You logically expand the base from there. All process still apply while none stand alone.

This is also a chance to ask an expert. What does your organization look like? What should it be aligned to good practices? Here's how to go forward from there. 

  

This event will have both a live and virtual portion.  If you are interested in viewing the BrightTALK portion of this meeting only please register here through BrightTALK.

 

 

https://www.brighttalk.com/webcast/845/289811?utm_source=itSMF+USA&utm_medium=brighttalk&utm_campaign=289811

 

 

In a new version of an old challenge between developers who want to move fast and change management who want to manage risk, it's Agile and Change working together.

 

10 am Doors Open early for networking
10:30 am Announcements Round-Table 
11:00 am  - 12:00 pm Bright Talk Presentation with Greg Rowe
12:30 pm End

 

This event will have both a live and virtual portion.  If you are interested in viewing the BrightTALK portion of this meeting only please register here through BrightTALK.

 

 https://www.brighttalk.com/webcast/845/289811?utm_source=itSMF+USA&utm_medium=brighttalk&utm_campaign=289811

 

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