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Webinar: Introducing SIAM (Service Integration and Management)
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Webinar: Introducing SIAM (Service Integration and Management)

In this session, Claire Agutter will explain the evolution of service integration and management (SIAM) and how it can help organizations to get maximum value from their suppliers. SIAM has developed in response to the increasing complexity of modern sourcing arrangements, and Claire will challenge the audience to think about the pros and cons of outsourcing. Claire will also give an update on recent SIAM developments including the publication of the SIAM Foundation Body of Knowledge.

 Export to Your Calendar 7/13/2017
When: 7/13/2017
10 - 11am
Where: Register via Go To Meeting: https://attendee.gotowebinar.com/register/5509458536707681027
United States
Contact: Cathy Kirch

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Introducing SIAM (Service Integration and Management

 

 

Please register via Go To Meeting: https://attendee.gotowebinar.com/register/5509458536707681027

 

In this session, Claire Agutter will explain the evolution of service integration and management (SIAM) and how it can help organizations to get maximum value from their suppliers. SIAM has developed in response to the increasing complexity of modern sourcing arrangements, and Claire will challenge the audience to think about the pros and cons of outsourcing. Claire will also give an update on recent SIAM developments including the publication of the SIAM Foundation Body of Knowledge (download for free from Scopism.com)

 

Speaker Bio

Claire Agutter is the director of Scopism, a start-up created to support ITSM professionals and help them exploit new management practices. She has recently been the lead architect on the program to create the SIAM Foundation Body of Knowledge. She is also the lead tutor for ITSM Zone (www.itsm.zone), providers of high quality, accredited online training for IT professionals. From ITIL to DevOps, OBASHI and Agile Service Management, Claire believes in sharing knowledge and experience between organisations, and hosts the popular ITSM Crowd hangouts that provide practical advice to ITSM professionals around the world.

 

 

About itSMF USA 
itSMF USA is a chapter of itSMF International. They are the leading independent professional organization and forum for IT Service Management professionals in the US. For more information on itSMF USA , visit http://www.itsmfusa.org.

 

About Exin

EXIN, the world's leading provider of independent information management certification and accreditation. Learn more at https://www.exin.com.

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