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Kansas City LIG | The Seventeen Real Processes
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Kansas City LIG | The Seventeen Real Processes

Enjoy a fascinating topic at over lunch on a Friday.

When: Friday, Oct. 21st
Noon to 1 Central
Where: BrightTalk
United States
Presenter: Greg Rowe
Contact: Greg Rowe
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Surveying the process diagrams in ITIL reveals seventeen processes with flowcharts, unlike the other nine. What's unique about them? This presentation puts it all together into a process reference model of what really works across the Service Lifecycle. It also organizes them into four logical sets and functional groups so you can flexibly grow process maturity in any direction under simplified leadership