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Board Webinar Series | Combining Lean IT™ & ITSM To Enable Grass Roots Continual Service Improvement
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7/28/2016
When: 1:00 PM
Where: Go To Webinar
United States
Contact: David Nottingham


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Abstract: In this practical and engaging session Troy will explain Lean’s origins, major principles and practical tools that enable a culture of continual improvement

Simply put, Lean is focused on getting the right things to the right place at the right time in the right quantity to achieve optimal work flow, while minimizing waste and being flexible and able to change.

To accomplish this, Lean thinking changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams. Focusing on eliminating waste along entire value streams, instead of at isolated points, creates processes that need less human effort, less space, less capital, and less time to deliver products and services at far less costs and with fewer defects. In summary using Lean approaches enables organizations are able to respond to changing customer needs.

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