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Los Angeles LIG | Service Recovery Management Roundtable
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Please join us in a discussion on the topic of Service Recovery Management. In today’s always on world managing the restoration of a critical business service is a key business function. A coordinated notifications effort, timely recovery, and targeted communications are vital components of a successfully recovery. This round table will share and discuss current processes, communication protocols and, technologies employed and what processes and technologies are merging in this discipline.

3/22/2016
When: 3/22/2016
11:00AM - 1:00PM
Where: First American
2 First American Way
Santa Ana, California  92707
United States
Presenter: Eiad Abunimeh
Contact: Mark Galligan
714-250-7993


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Service Recovery Management Roundtable Event March 22, 2016


Please join us in a discussion facilitated by industry expert Eiad Abunimeh on the topic of Service Recovery Management , also known as Major Incident Management, Recovery Coordination, Outage Management or Emergency Notification Service.

In today’s always on world managing the restoration of a critical business service is a key business function.   A coordinated notifications effort, timely recovery, and targeted communications are vital components of a successfully recovery.

This roundtable will share and discuss current processes, communication protocols, and technologies employed and what processes and technologies are merging in the area

Please come join us.  Bring and share your thoughts, experiences, and ideas!

A Data Center Tour is available for attendees after the meeting.

Sponsored by: xMatters

When: 11:00 - 1:00 on Tuesday March 22, 2016
Where: 2 First American Way, Santa Ana, Ca 92707

 

Register at: http://www.itsmfusa.org/events/Sessions.aspx?id=785678

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