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Cntrl N. Carolina LIG | Two Great Topics: Org Chg Mgt + Considerations When Changing Your SM Tech
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Bill Sheridan, Chief Strategy Officer of AMP, an active member of the Partner Advisory Board for several large technology companies and is recognized as a leader in IT Service Management. He will be sharing his insights on two important topics - Organizational Change Management considerations for successful ITSM programs and a presentation on the compelling factors you should evaluate to determine if you tool change tools and when it makes sense to fix what you already have.

5/13/2015
When: 5/13/2015
1:00 PM
Where: Metlife Edison I Conference Room (Met 2 building on right)
201 MetLife Way
Cary, North Carolina  27513
United States
Presenter: Bill Sheridan
Contact: Greg McGee
919-597-1208


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Bill Sheridan, Chief Strategy Officer of AMP, an active member of the Partner Advisory Board for several large technology companies and is recognized as a leader in IT Service Management. He will be sharing his insights on two important topics - Organizational Change Management considerations for successful ITSM programs and a presentation on the compelling factors you should evaluate to determine if you tool change tools and when it makes sense to fix what you already have.

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