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St Louis LIG | The Anatomy of a Process with Ken Wendle
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How many processes have you executed today? How can better processes enable better performance? In this entertaining, informative, and interactive session, attendees will gain a deeper understanding of and appreciation for the role of processes in service management. They will learn what makes a successful process, how a process can promote innovation, what factors lead to process competency, and what it takes to make processes function and work together.

4/9/2015
When: 4/9/2015
5:30 PM
Where: Wahsington University -- Brauer Hall Room #3015
St. Louis
Presenter: Ken Wendle (ITIL Expert and a priSM Fellow.)
Contact: Kirk Garten
(636) 734-0785


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How many processes have you executed today?  How can better processes enable better performance?  In this entertaining, informative, and interactive session, attendees will gain a deeper understanding of and appreciation for the role of processes in service management. They will learn what makes a successful process, how a process can promote innovation, what factors lead to process competency, and what it takes to make processes function and work together.

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