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BrightTALK ITSM Summit: 3 Tips to Boost Your Service Quality with a Configuration Management System
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Join this webinar to learn how to boost your services' quality and develop a more successful service desk with a CMS, automated discovery, and automated service modeling partnered with increased process maturity.

3/3/2015
When: March 3, 2015
12:00 PM
Where: BrightTALK
https://www.brighttalk.com/webcast/8743/140963
Presenter: Michael Pott, HP Software

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Three Tips to Boost Your Service Quality with a Configuration Management System

March 3, 2015  |  12pm CST  |  45 minutes

Improving service quality relies on a solid configuration data foundation. A Configuration Management System (CMS)-based on a CMDB and automated, intelligent discovery- provides the data everyone can trust and build on. It delivers the accurate, up-to-date information to the right users. But the data alone does not cut it; an accurate and up-to-date service model is also needed.

Join this webinar to learn how to boost your services' quality and develop a more successful service desk with a CMS, automated discovery, and automated service modeling partnered with increased process maturity.

To attend: https://www.brighttalk.com/webcast/8743/140963

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