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priSM WEBCAST: Simplifying the Service Desk - Yes, You Can!
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Software-as-a-Service (SaaS) IT Service Management (ITSM) opens the door to new opportunities for organizations burdened by complex and highly customized technology. Imagine for a moment a Service Management solution that was easy to implement, configured, easy to use, and your customers actually liked it and wanted to use it?

2/12/2015
When: Thursday, February 12, 2015
11:00 AM - 12:00 PM CT
Where: BrightTALK
https://www.brighttalk.com/webcast/6447/127137
Presenter: Erik Hille, CA Technologies

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Simplifying the Service Desk - Yes, You Can!

Software-as-a-Service (SaaS) IT Service Management (ITSM) opens the door to new opportunities for organizations burdened by complex and highly customized technology. Imagine for a moment a Service Management solution that was easy to implement, configured, easy to use, and your customers actually liked it and wanted to use it?

Based on the success of actual implementations, this session will discuss the how you can implement your service desk solution to drive higher customer adoption, satisfaction and release your analysts to drive value!

This session is approved for 1 priSM Continual Professional Development (CPD) credit.

 

Click to attend: https://www.brighttalk.com/webcast/6447/127137

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