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Heartland LIG | Knowledge is Power: Running the IT Business
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Networking - 4:00pm; Event - 4:30pm - 6:00pm. The goal of this event is to provide an industry perspective on redefining the IT department to run as a business, focusing on delivering value and being a strategic partner to the parent organization. Our speaker will be David Cannon. He is VP Consulting Director at Forrester, co-author of the ITIL 2007 Service Operations book and author of the ITIL 2011 Service Strategy book.

1/13/2015
When: 1/13/2015
Continuously through the event
Where: Chateau Hotel and Conference Center
1601 Jumer Drive
Bloomington, Illinois  61704
United States
Presenter: David Cannon
Contact: Bill Pence
(309) 735-5035


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Networking - 4:00pm

Event - 4:30pm - 5:30pm

Many companies have internal IT departments that have historically been viewed as a cost center. What does it mean to flip that view of IT and run the IT department as a business of its own? How does an internal IT department  operate like an external provider, driving delivery of value to the organization by balancing outcomes and cost to achieve "profitabilty"?

The goal of this event is to provide  an industry perspective on redifining  the IT deparmtne to run as a business, focusing on delivering value and being a strategic partner to the parent organization.

Our speaker will be David Cannon, VP Consulting Director at Forrester, co-author of the ITIL 2007 Service Operations book and author of the ITIL 2011 Service Strategy book. 

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