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New York Metro LIG | "Keeping CSI Intact to Thrive" with Beverly Weed-Schertzer
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Join us for an engaging discussion of the challenges in implementing Continuous Service Improvement efforts and the ways to address them effectively! In the conversation with Beverly Weed-Schertzer, Executive ITSM Consultant/Trainer at edify IT, we will talk about "Keeping CSI Intact to Thrive."

2/3/2015
When: Tuesday
From 3 PM to 6 PM
Where: Teach For America- 7th FL LA1/2
315 West 36th Street
New York, New York  10018
Presenter: Beverly Weed-Schertzer
Contact: NYLIG ITSMF Board Members


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Join us for an engaging discussion of the challenges in implementing Continuous Service Improvement efforts and the ways to address them effectively! In the conversation with Beverly Weed-Schertzer, Executive ITSM Consultant/Trainer at edify IT, we will talk about "Keeping CSI Intact to Thrive." You will learn about:
Addressing the complications, struggles and obstacles of successful CSI.
Setting up CSI with ITIL® is like setting up a store with no inventory.
The "PPTC"—People, Process, and Technology Connection to empower the organization to improve.
Ways to keeping CSI intact to make it thrive.

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