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Minneapolis LIG | IT Process Improvement Conference and Vendor Fair
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This is our annual process improvement event. We will conduct three keynote speakers and six additional presentations which will all revolve around process improvement, career planning, consulting services,and the service life-cycle. There will be ample networking time, learning time, and time to meet with technology vendors, training outfits, and consultants.

5/5/2015
When: Tuesday, May 5, 2015
From 8:30 am to 4:00 pm
Where: Marriott West
9960 Wayzata Blvd
Minneapolis, Minnesota  55426
United States
Contact: John Odden
651-387-1093


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Event Details

8:30 - 9:00             Check-in / Networking / Expo Hall
9:00 - 9:15             Welcome Address and Announcements
9:15 - 10:00           Keynote 1 - BMC:  Digital Transformation, Reinventing ITSM
10:00 - 10:30         Networking / Expo Hall – Networking Sponsor:  BMC
10:30 - 11:15         Speaker Session 1 (2 concurrent sessions)

a)   BMC: Delivering Better customer Service with a Smarter Service Desk 

b)   Cloud Sherpas:  Expanding Service Management beyond IT

11:15 - 11:45         Lunch / Expo Hall - Lunch Sponsor:  BMC
11:45 - 12:30         Keynote 2 – Fruition Partners – The Service Management Office 
12:45 - 1:30           Speaker Session 2 (2 concurrent sessions)

a)   ServiceNow:  The benefits of automated application mapping

b)   Occam:  Process ramifications of Cloud Compute

1:45 - 2:30             Speaker Session 3 (2 concurrent sessions)

a)   CA:  Enabling ITIL processes via technology

b)   Stratacom: Real-world Service Catalog

2:45 - 3:30             Keynote 3 – Automic:  DevOps and Private Cloud Automation
3:30 - 4:00             Wrap-up and Prize drawings

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