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Heartland LIG | Grab@Pizza™ – Business IT Alignment in Action
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Heartland LIG | Grab@Pizza™ – Business IT Alignment in Action

In this interactive Business Simulation, participants will learn and practice exploring business demands, translating them to IT strategy and organizing IT Support, IT Operations, Change Management to ensure the Business is successful at the end of the simulation.

9/15/2014
When: 9/15/2014
4:30 PM
Where: Oakland Avenue Building
2309 East Oakland Avenue
Bloomington, Illinois  61710-0001
United States
Presenter: Paul Wilkinson
Contact: Kevin Ritter
309-531-1530


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In this interactive Business Simulation,Grab@Pizza is a very successful company selling millions of Pizza’s every year. But after 6 months in the current year, the sales figures are far below expectations. The CEO urged the Business Manager to make a challenging recovery plan. This plan is based on a 6 month strategy to bring the sales and profit back on target. IT is a crucial enabler for reaching new markets, streamlining processes and reducing administrative overheads. The IT department must organize themselves to explore the business demands, translate them to IT strategy and organize IT Support, IT Operations, Change Management to ensure the Business is successful at the end of the simulation. Learning Objectives include:

  • Learn how to internally align the ITSM processes to create value to the business while managing costs and risks.
  • Learn how to engage with the business in a dialogue of mutual understanding to agree and align priorities and decision making.
  • Learn how to balance IT investments and decisions around creating value and outcomes at the same time managing costs and risks.
  • Learn how to use the Jerry Luftman theory about Business and IT Alignment to assess weaknesses and identify improvement areas.
  • Learn how to implement effective communications and governance processes to make the right decisions.
  • Learn how to translate Business Strategy planning to IT Strategy planning.
  • Develop an effective customer focus.

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