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Knowledge Management - Creating a Learning Culture
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The Intermountain LIG of itSMF invites you to attend our next meeting – a discussion on Knowledge Management. Our presenter, Ken Gillette, is the Knowledge Manager at Intermountain Healthcare and recently presented a case study on IHC’s “learning culture” at Pink13. Come join us for this exciting event!

4/24/2014
When: 4/24/2014
11:30 AM
Where: Intermountain Healthcare Lake Park Campus
4646 Lake Park Blvd
South Building, 3rd Floor West Large Conference Room
Salt LakeCity, Utah  84120
United States
Presenter: Ken Gillette
Contact: Craig Bennion
801-652-6341
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Knowledge Management - Creating a Learning Culture

Come join us for a discussion on Knowledge Management.  The presenter, Ken Gillette, is the Knowledge Manager for Intermountain Healthcare and recently presented a case study on IHC’s “learning culture” at Pink13.  

Intermountain HealthCare, a nonprofit, community-oriented organization with more than 32,000 employees serves the medical needs of Utah and southeastern Idaho. In 2009, Intermountain established a Service Management department, based on the ITIL and ISO 20000 frameworks, with the realization that true success could only be realized through the creation of a culture of learning. Join Ken as he shares with you the keys to cementing Intermountain’s learning culture, including how to incorporate learning activities into current work environments, project plans and knowledge articles, the delivery of formal and on-the-job continuation training and the use of existing learning management systems. This exciting case study is not to be missed if you’re struggling to embed a learning culture within your organization.
Come join us for this exciting itSMF event!

Date: Thursday, April 24th, 2014
Time: 11:30 am – 1:00 pm
Location: Intermountain Healthcare’s Lake Park Campus
4646 Lake Park Blvd
West Valley City, UT  84120
South Building, 3rd Floor West Large Conference Room

Light refreshments will be served, and no RSVP is necessary.  See you there!

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