Print Page   |   Contact Us   |   Sign In   |   Register
Heartland LIG | Sharpen The Blade
Tell a Friend About This EventTell a Friend

Join us for a hands-on Continual Service Improvement workshop.

When: 4/17/2014
4:00 PM
Where: Normal Public Library
206 W College Ave
Normal, Illinois  61761
United States
Presenter: Beth West
Contact: Paul Gadbois

Online registration is closed.
« Go to Upcoming Event List  

Ensuring that improvement opportunities are identified throught the entire service lifecycle can be easier said than done. Join us on April 17th to participate in an interactive session exploring Continual Service Imrpovement! We will explore each of the seven steps in the CSI 7-step improvement process as they apply to real-life situations.