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BrightTalk Summit: Service Catalog & Request Management
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The service catalog helps customers and users to quickly identify the services they require but it is also expected to add value and help organizations identify and manage key services that support business processes. On the other hand, request management helps IT service providers professionalize their interactions with customers. In this summit, you will learn first hand from leading experts, analysts and end-users how to develop, manage and improve a service catalog and request management to

4/9/2014 to 4/10/2014
When: 4/9/2014
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The service catalog helps customers and users to quickly identify the services they require but it is also expected to add value and help organizations identify and manage key services that support business processes. On the other hand, request management helps IT service providers professionalize their interactions with customers. In this summit, you will learn first hand from leading experts, analysts and end-users how to develop, manage and improve a service catalog and request management to deliver on your business objectives, optimize your costs and evolve your ITSM capability.

Join these 11 webinars hosted by BrightTALK 

Register now: 
https://www.brighttalk.com/summit/servicecatalogandrequestmanagement

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