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New England LIG | Leveraging a Cloud Platform to Maximize the Return on Your IT Investment
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Dennis Ravenelle will be sharing how his organization was able to leverage a cloud-based product to maximize their ROI. Whether your organization delivers goods or services, everyone has the same resources: people, process and technology. How effectively and efficiently you use those resources determines whether you are in the top few percent of organizations that measure the return on every dollar invested in IT in business terms, or you are part of the pack that that has to fight for budget.

3/26/2014
When: Wednesday, March 26
From 3:00 PM - 5:00 PM
Where: Akamai Technologies
8 Cambridge Center
Cambridge, Massachusetts  02142
United States
Presenter: Dennis Ravenelle
Contact: Jason Stonehouse
617-229-7568


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Dennis Ravenelle will be sharing how his organization was able to leverage a cloud-based service management product to maximize their ROI. Whether your organization delivers goods or services, everyone has the same resources: people, process and technology. How effectively and efficiently you use those resources determines whether you are in the top few percent of organizations that measure the return on every dollar invested in IT in business terms, or you are part of the pack that that has to fight for budget dollars and struggles to keep pace with demand and technology. Based on the "eight imperatives" from the book IT That Matters: An Executive's Guide to maximizing the strategic value from your IT investment, we'll explore how an ITSM platform that supports -- rather than constrains -- the organization's work is critical to making the ascent up the maturity scale toward Level 5 "Integrated and Optimized."

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