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The Next Generation Service Management Professional and the Skills Needed.
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Given the expansion in the use of ITSM software, we’re going to talk with ITSM Academy about the skills required for the next generation Service Management leader, how they, ITSM Academy, are preparing the next gens, and how they have shifted their curriculum, delivery methods, and approach for the next generation Service Management professional.

4/9/2014
When: 4/9/2014
12:00 PM

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Given the expansion in the use of ITSM software, we’re going to talk with ITSM Academy about the skills required for the next generation Service Management leader, how they, ITSM Academy, are preparing the next gens, and how they have shifted their curriculum, delivery methods, and approach for the next generation Service Management professional.

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